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Privacy Policy

1. Who We Are

NATALY EVO (“we,” “us,” “our”) is operated by:

Legal name/entity: [PLACEHOLDER — e.g. “Nataly Evo, sole trader (auto-entrepreneur)”]
Contact email for privacy matters: [PLACEHOLDER — e.g. privacy@natalyevo.com]

We are the data controller for the personal data described in this policy.

2. What Data We Collect

Depending on how you interact with us, we may collect:

Identity data: first name, last name

Contact data: email address, phone number

Payment data: processed via our payment provider (Wix Payments / [PLACEHOLDER if different]) — we do not store full card details ourselves.

Health-related information: if you book a Consultation, the EVO™ Program, a Skin Audit, or a facial treatment, you may voluntarily share information about your diet, lifestyle, skin concerns, allergies, or intolerances during intake forms or sessions. This is special category data under GDPR and is treated with additional care (see Section 6).

Technical data: IP address, browser type, device data, collected automatically via cookies/website analytics (see Section 7).

Usage data: pages visited, membership content accessed, email open/click data (via our email marketing tool).

3. How We Use Your Data

We use your data to:

  • Process bookings, purchases, and membership subscriptions

  • Deliver digital protocols, consultations, treatments, and the EVO™ Program

  • Communicate with you regarding your orders, appointments, or membership

  • Send you newsletters or membership content, where you have opted in

  • Improve our website and services

  • Comply with legal and accounting obligations

4. Legal Basis for Processing (GDPR Art. 6)

Contract: processing necessary to deliver a service or product you purchased.

Consent: for marketing emails, membership newsletters, and cookies (you may withdraw consent at any time).

Legal obligation: e.g. invoicing, tax records.

Legitimate interest: basic website analytics and fraud prevention.

5. Who We Share Your Data With

We do not sell your data. We share data only with service providers necessary to run our business:

  • Wix.com (website hosting, Pricing Plans/membership processing, email marketing)

  • Payment processors integrated with Wix

  • [PLACEHOLDER — any other tools, e.g. Calendly, Zoom, accounting software]

These providers process data on our behalf under their own data processing agreements.

6. Special Category Data (Health Information)

Where you voluntarily disclose health-related information (e.g. skin conditions, allergies, dietary restrictions) as part of a Consultation, EVO™ Program, or Skin Audit, this is processed:

  • Only for the purpose of delivering the specific service you booked

  • Based on your explicit consent, given at the time of booking/intake

  • Never shared with third parties without your separate consent

  • Never reused for another client’s service

You may withdraw this consent at any time, which may affect our ability to deliver the relevant service.

7. Cookies

Our website, built on Wix, uses cookies for essential site functionality and, where you consent, analytics and marketing purposes. You can manage cookie preferences via the cookie banner on our site or your browser settings.

8. Data Retention

We retain personal data only as long as necessary for the purposes described above, or as required by French/EU legal and tax obligations (typically up to 10 years for invoicing records).

Health-related intake information is retained only for the duration of the relevant service relationship plus any legally required period, then deleted or anonymized.

9. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict certain processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with the French data protection authority, CNIL (www.cnil.fr)

To exercise these rights, contact us at [PLACEHOLDER email].

10. International Data Transfers

Wix and associated service providers may process data outside the EU/EEA. Where this occurs, it is done under appropriate safeguards (e.g. Standard Contractual Clauses) as required by GDPR.

11. Changes to This Policy

We may update this policy periodically. The “Last updated” date at the top will reflect the most recent revision.

12. Contact

Questions about this policy: privacy@natalyevo.com

 

 

 
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